MyWorkFiles Frequently Asked Questions (FAQ)

MyWorkFiles is a Work & Life organization app from Alisoplay for work, clients, jobs, tasks, files, documents, personal records, reminders, Shifts, Salary information, Payslips, Search, Ask Me, Automations and Analytics.

No. Files are contextual tools inside a broader Work & Life system.

The primary interface supports English, Arabic and Korean.

Many local-first features work offline when required data is already on the device. Cloud, Team, downloads and marketplace features require connectivity.

Some functionality is available in Guest mode. Account-based Cloud, subscription, synchronization and Team functionality require an account.

When you create a NEW account for the first time on the device, eligible Guest data may transfer to that new account.

Signing in to an EXISTING account does not automatically merge unrelated Guest data.

No. Signing out is different from deleting an account or permanently deleting data.

Supported multi-device functionality is available according to applicable Cloud features. Not every local data category is necessarily Cloud-synchronized.

Yes. MyWorkFiles has a useful Free plan and optional paid plans.

$2.99/month or $29.99/year as USD reference prices. Google Play shows the applicable localized transaction price.

$4.99/month or $49.99/year. Cloud includes 5 GB and 2 Full Seats total including Owner.

$8.99/month or $89.99/year. Complete includes 20 GB and 5 Full Seats total including Owner.

Prices shown to users are inclusive of applicable VAT or similar taxes where required. Google Play's final localized price applies.

No.

No. Pro focuses on eligible advanced tools; Cloud provides supported Cloud functionality; Complete combines eligible Pro, Cloud and Team capabilities.

Yes, paid plans are intended to be ad-free.

No. The approved model uses optional Rewarded Video advertising, not Banner or Interstitial ads.

An eligible upgrade may activate immediately after Google Play confirmation. Google Play handles applicable proration/billing adjustment.

Google Play handles the applicable upgrade calculation. Review the amount shown before confirmation.

An eligible downgrade is intended to take effect at the next applicable renewal.

Cancellation stops future renewal according to Google Play. Paid entitlement ordinarily remains through the paid period.

Ordinary records are not automatically deleted merely because a subscription expires or changes.

Google Play purchases are subject to Google Play refund procedures and mandatory consumer rights.

No.

5 GB.

20 GB.

+10 GB is $1.49/month and +50 GB is $4.99/month as USD reference prices, where available.

New uploads or capacity-increasing operations may be restricted. Existing content is not automatically deleted merely because quota is full.

MyWorkFiles may provide usage warnings as you approach the allowance.

The current intended maximum individual file size is 100 MB, subject to feature-specific requirements.

No. Storage and Team Seats are separate.

No. Some data is local by design and not every cache, temporary file, derived index or feature is synchronized.

At the current implementation they are local-only unless the app expressly indicates that Cloud synchronization for that category has been added.

Yes. Keep independent copies of irreplaceable or particularly important records.

A shared area for supported work resources and collaboration, controlled by membership, roles and permissions.

2 Full Seats total including Owner.

5 Full Seats total including Owner.

$1.99/month as a USD reference price.

A narrower collaboration seat for permitted review and feedback, without automatic general editing, administration, billing, seat management, unrestricted financial access or Personal-data access.

$0.99/month as a USD reference price.

No.

No.

No, not automatically.

No.

No, unless a supported item is explicitly shared through an applicable feature.

No. Review functionality is for review and feedback and is not automatically a legally binding approval or certification.

Clients, Jobs, Tasks, Checklists, Measurements, Materials, Expenses, time records, Documents, Invoices, Payments and Team context, depending on features used.

No. Job Time is time spent on Client/Job work; Personal Shift Tracking is the account owner's personal work Shift.

Yes, through supported Invoice functionality. Users should review Invoice information before using or sending it.

Yes, through supported Payment records. An inferred event or OCR result is not automatic proof that payment occurred.

The Personal area for supported private records such as important dates, Bills, Notices, private Documents, Shifts, Salary and Payslips.

No, not automatically.

Not necessarily. Some files may be stored by MyWorkFiles; others may be referenced where they already exist.

MyWorkFiles may no longer be able to open it; where supported you may relink it.

Yes, according to the supported feature set and plan.

No. MyWorkFiles does not guarantee that a Contract is legally valid, enforceable, complete or suitable for a particular jurisdiction.

No.

Supported resources may provide Version History and recovery functionality.

OCR helps MyWorkFiles recognize text in supported images or documents.

No. Important values and information should be checked.

Where supported, verified user corrections take priority over automated extraction.

MyWorkFiles may provide supported on-device machine translation.

The approved translation architecture does not require a paid per-translation Cloud API.

A language model may need to be downloaded first; after it is available, supported translation can operate locally.

No.

Ask Me helps you find and work with permitted information in MyWorkFiles.

No.

No. Core Ask Me is designed as local/deterministic functionality.

No. Ask Me is subject to applicable access permissions.

Private Ask Me memory, aliases and derived information are intended to remain in the appropriate user or permitted Workspace scope.

The current authoritative source record.

Supported rules based on WHEN / IF / THEN logic.

Core Automation execution is deterministic and does not require a paid AI provider.

Not necessarily. Device, OS, permissions, connectivity and service conditions can affect execution.

No.

Yes.

Yes.

No.

No. The approved Personal Shift feature is not designed as continuous employee location surveillance.

Yes, based on recorded Shifts and configured pay rules.

Base pay, overtime, night premiums, holiday premiums, allowances, deductions and pay periods, depending on configuration.

No. It is an estimate based on recorded information and configured rules.

No.

Yes, using supported OCR/Document Intelligence features.

Review and correct extracted values. Supported verified corrections take priority.

It compares supported Payslip values with expected values calculated from recorded Shifts and Salary rules.

No. It means compared values differ according to available information.

Not as a universal legal determination.

Supported totals, trends, period comparisons and summaries based on recorded information.

No. Source records remain authoritative.

MyWorkFiles avoids combining different currencies into one meaningless total where no explicit conversion basis exists.

Yes.

Yes, where supported by the device and operating system.

No raw biometric templates are received or stored merely because App Lock is enabled.

No.

No.

Ordinary Support access does not automatically provide unrestricted access to private Documents, Life, Salary, Payslips or private Ask Me content.

Alisoplay does not sell users' private MyWorkFiles content to advertisers.

No, not merely for advertising targeting.

No.

An optional ad that may provide a clearly identified additional use or benefit after successful completion.

No.

Paid plans are intended to be ad-free.

Trash is recoverable where supported; Permanent Delete may be irreversible through ordinary recovery tools.

No.

No.

Existing content is not automatically deleted; new uploads may be restricted until usage is reduced or expanded.

Not necessarily. Account deletion and marketplace subscription cancellation are separate.

Supported export, printing, PDF, CSV or other output options are available for applicable features.

It may leave the MyWorkFiles environment; you are responsible for where it is stored and shared.

No.

Email Alisoplay at info@alisoplay.com.

Passwords, authentication codes, full payment-card details and other account secrets.

When required, you explicitly agree to the Terms of Use using an unchecked consent control with a link to the full Terms.

No.

No. Existing accounts that already accepted the currently required Terms should not be asked on every login.

Material updates may require review and renewed acceptance; minor non-material changes may not.

MyWorkFiles will not silently accept them for you. Access to services requiring the updated agreement may be restricted, but refusal does not by itself delete your data.

Use the official MyWorkFiles legal pages on the Alisoplay website or the legal links inside MyWorkFiles.